Help Centre
Getting Started
Dashboard
How to guides
Workflows
Workflow templates
Tasks
E-Sign
Positions
Custom Fields
Reminders
Automations
Entry Points
Users
Certifications
Videos
Businesses
Logging In
Superannuation
Xero Integration
Deputy Integration
Visa Checks
Billing
FAQs

Reset User Multi Factor Authentication (MFA) 🔐

Canyou uses Multi Factor Authentication (MFA) to keep the platform secure.

Users can choose one of the following two options for MFA.

  1. SMS verification
  2. Authenticator app verification such as Google Authenticator

This section shows how to reset MFA for a user:


  1. Navigate to the Users menu and click on the user that needs MFA to be reset
  2. Click on the users profile menu.
  3. From the profile menu, open the Reset MFA modal and follow the prompts.
screenshot

Once confirmed, the user will receive an email asking them to set up MFA again. They will be able to choose between SMS or an authenticator app.

30-minute demo · video call

See Canyou with your own crew in mind

Pick a time that suits you. Greg from our Australian team will walk you through it and answer your questions.

  • Your onboarding flow, set up for your crew
  • Licence and ticket tracking to expiry
  • Syncing with Xero, MYOB or Deputy
  • Pricing for your team size

No obligation · Australian support 🇦🇺

Loading Greg's calendar