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FAQs

Sending a One-Off Document for Signature

Use Upload for Signature when you need a single document signed and don't want to build a reusable template or a workflow. For example, a contractor agreement for one supplier, or a variation letter for one client.

You set it up exactly like a template, with signers and fields, but it's sent the moment you click Send for Signature.


Step 1 - Start the document

Go to E-Sign > Documents and click Upload for Signature.


Step 2 - Upload the PDF and set up signers

screenshot
  1. Click Upload Template and choose your PDF. Wait for Converting to finish.
  2. Enter a Document name.
  3. Choose whether to Use ordered signing. See Ordered signing.
  4. Fill in each signer's Name, Assigned to and Instructions, and add more signers with Add Signer if needed.

The main difference from a template is who you can assign. A one-off document isn't sent to a particular user through a workflow, so there's no Subject. Assign each signer to Admins, a position, or specific members.

The person signing must be a member of your business. Invite them first if they're not already in Canyou, for example as a client or supplier. See Invite a member.


Step 3 - Add fields

Click Edit Fields on each signer and place their fields. This works exactly the same as for a template. See Adding fields to a template and Field validation.


Step 4 - Send

Click Send for Signature. Canyou sends the document straight away and takes you back to E-Sign > Documents, where it shows as In progress.

From there you can track it, send reminders and download the signed PDF like any other e-sign document. See Tracking e-sign documents.


Good to know

  • One-off documents don't appear on the Templates page and can't be reused. If you send the same document often, create a template instead.
  • Because there's no template to open, the document's menu on the Documents page doesn't show View template.
  • Each one-off document counts as one e-sign document on your plan.
NextSigning a document NextTracking e-sign documents

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