Requesting Certification Updates from an Employee
Sometimes we want an employee to upload a new version of a certification. Common reasons for this include:
- The current version of the certification has expired
- We want a more up to date version of a certification
This page demonstrates how to reject a certification so that the employee receives a notification to upload the certification again.
Lets get started 🚀
- Navigate to the users page and click into the respective user.

- Click View for the certification you want the employee to update

- Click the Reject button

- Enter the reason you need the certification updated and click Reject and send message

- You can now see the status of the certification is Rejected. Once the employee uploads the new certification the status will change to Submitted
