O’s Accounting & Advisory cut new-starter admin from 30 minutes to 5.
Narumol Rees runs O’s Accounting & Advisory, a 3-person firm doing bookkeeping, tax and payroll for cafes, restaurants and retail businesses. Staff come and go all the time in hospitality, and every new starter has to be set up before payday.
5 min
per new starter, down from 30–45
2–10
new starters a month, all through 1 QR code per client
3–4 days
of payroll delay, gone
Before Canyou
The old workflow
New staff showed up first as an unknown name on the timesheet, on payroll day
Paperwork came in by email, on paper or as a photo sent to Narumol’s phone
30–45 minutes keying each person into Xero by hand, bank details included
Tax file declarations sent over email
Payroll due Monday, still running 3–4 days later
Payroll Monday, still going on Friday
There wasn’t one big moment. The same frustration just kept coming back every payroll cycle.
“Payroll is Monday. We want to get it done on Monday. But we’d see a new name on the timesheet, chase the paperwork, and it could be three or four days later. It’s Friday and we’re still doing payroll.”
Choosing Canyou
It had to be easy enough for the new starter to do alone.
Narumol heard about Canyou in an accounting Facebook group. She had already looked at two other options.
What she needed: self-onboarding from a phone, a sync into Xero, her own documents sent out with each new starter, and a price her clients would accept.
“It’s easy to use, it saves time and the cost is very reasonable. Honestly, I’d be happy to pay more. No joke.”
The rollout
One email to clients, and it was live.
QR code sent
Each client business gets one QR code to hand to new staff.
Staff onboard themselves
The new starter scans it and fills in their details, tax file declaration, bank details and super on their phone. They also read and sign the staff handbook and get the Fair Work Information Statement.
Checked and synced
Narumol gets a notification, takes a quick look and syncs it into Xero.
“I just watched the video and followed it. If I can do it, anyone can do it.”
The new staff took to it straight away. “They scan the QR code and that’s all they have to do. We’ve never had a complaint.”
The results
Payroll Monday is done on Monday.
Before Canyou
30–45 minutesWith Canyou
Before Canyou
Email, paper, phone photosWith Canyou
Before Canyou
Every new starterWith Canyou
Before Canyou
Keyed in by handWith Canyou
Before Canyou
Sent manuallyWith Canyou
Narumol has been using Canyou for 3–4 years and hasn’t looked at anything else since.
“Chasing paperwork stopped. As an accountant, we chase clients for information every day. Anything that helps with that, I’m very happy.”
Results based on client estimates. Your results may vary.
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Using Canyou on site, on the farm or in the classroom? Tell us your story.
Get every new starter payroll-ready before payday
Collect tax file declarations, bank details, super and signed documents from the worker’s phone, then sync it all into Xero.
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