Customer Story · Labour Hire · Australia

How Fast Labour Hire Reduced Worker Onboarding from 6 Hours to 15 Minutes with Canyou

With 16–50 staff and 500+ workers managed at any time, same-day job-readiness is the standard. Fast Labour Hire places and manages workers across construction, trades, warehousing, and logistics.

Canyou document collection interface — digital TFN and onboarding forms replace email and paper
0 min
Onboarding time per worker
down from 6–10 hours
0+
Workers managed at any one time
scales effortlessly
~0
Follow-ups eliminated
down from 10+
Before
6–10 hrs
to onboard one worker
After Canyou
15 min
done before the meeting
01
Problem

The old workflow

Every new hire needed photo ID, TFN, licences, right-to-work, bank, super, contracts, police checks, and resume, all chased manually via email, spreadsheets, and paper forms.

10+ follow-ups per worker. 6–10 hrs of admin every week. The process created compliance risk and didn’t scale.

Manual collection via email, spreadsheets, paper forms
6–10 hrs/week chasing documents
10+ follow-ups per worker
ISO audit risk from inconsistent paper trails
The breaking point

The moment that forced the issue was ISO accreditation. The existing manual process created real compliance risk. Document trails were inconsistent, follow-ups were hard to audit, and there was no centralised record of what had been collected.

02
Solution

Choosing and rolling out Canyou

Lewis needed a solution that fit the way Fast Labour Hire already worked, without reorganising the business around a new system.

Why Canyou

Canyou met every priority, and the support sealed it.

Lewis evaluated options against four priorities: speed of onboarding, reducing admin workload, compliance confidence, and cost.

1 Speed of onboarding2 Reducing admin workload3 Compliance confidence4 Cost
Canyou met all four.
Lewis Dowling, Fast Labour Hire
“Compliance for our ISO accreditation plus Canyou had everything we needed to fit into our business, plus easy to adapt to our own processes and procedures. It was more cost effective as well and the online support was excellent compared to other companies.”
Lewis Dowling · Fast Labour Hire

Single link, all docs done pre-meeting.

01

Single link, all docs done pre-meeting

02

Automated reminders

03

Fits existing workflow

04

Centralised compliance records

Single link sent
Docs done pre-meeting
Face-to-face, ready

Fast Labour Hire ran a pilot before committing to a full rollout. It was the right call. But adoption was never going to be the problem. Instead of chasing workers for documents after the fact, the team sent candidates a Canyou link upfront, and by the time they walked through the door for a face-to-face, documentation was already done.

“It was very easy to get everyone up to speed as it was very user friendly and easy to implement from day one.”
Lewis Dowling · Fast Labour Hire
03
Results

The results

6–10 hrs
0 min
to onboard one worker
10+
~0
Follow-ups per hire
6–10 hrs
30–60 min
Admin per week
Onboarding per worker6–10 hrsunder 15 min
Admin per week6–10 hrs30–60 min
Follow-ups per worker10+near zero
Before Canyou
Onboarding time per worker6–10 hours
Admin hours per week6–10 hours
Follow-ups per worker10 or more
Document collectionEmail, spreadsheets, paper forms
Compliance trailInconsistent, hard to audit
Now, with Canyou
Onboarding time per workerUnder 15 minutes
Admin hours per week30–60 minutes
Follow-ups per worker~0
Document collectionSingle link sent to candidate
Compliance trailISO-ready, centralised record
Tap "Before Canyou" or "Now, with Canyou" to focus one side.

Document trails are now consistent, follow-ups are auditable, and there is a centralised record of what has been collected and what has not.

The outcome

Onboarding cut from hours to minutes. Compliance confidence won.

Canyou gave the team a system that fit how they already worked. It was affordable, simple to roll out, and the support made the difference when comparing alternatives. Canyou is now embedded in the Fast Labour Hire workflow and the feedback loop with the product team is already active.

Timing and figures described qualitatively by Fast Labour Hire and based on their direct estimates. Results may vary.
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Features

Employee onboardingClient identity verificationLicence and certification managementTax file number declarationIntegrations

Contact

hello@canyou.com.au

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